Business Improvement AI Enablement Manager

Position: Business Performance Improvement - People & Change AI People Enablement Manager
JOB REQUISITIONBusiness Performance Improvement - People & Change AI People Enablement ManagerLOCATIONCHICAGOADDITIONAL LOCATION(S)
AUSTIN, DALLAS, HOUSTON JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission:
We Care. We Collaborate. We Deliver.

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You:

Protiviti is looking for an AI People Enablement Manager to join our growing Business Performance Improvement team.

What You Can Expect:

As a Manager, you'll partner with our clients to help them redesign work for an AI-enabled future — bridging technology delivery and workforce adoption by translating AI capabilities into sustainable operating model, role, and workforce outcomes. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods.

You'll develop lasting relationships with client personnel and further these relationships through quality product delivery. You'll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to Consultants and Senior Consultants as you oversee the successful completion of project work plans.

What Will Help You Be Successful:

You enjoy helping organizations redesign work, roles, and operating models for an AI-enabled future.

You are motivated to learn and interested in all things related to workforce transformation, organization design, operating model design, workforce planning, and human-agent work design, including the latest trends and developments.

You are passionate about building relationships with clients and providing exceptional experiences.

You have an inherent interest in project management and team leadership.

You promote a positive team culture that fosters open communication among all engagement team members.

You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.

You have interest in contributing to proposals, solution development, and thought leadership to win new business.

You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities.

You have interest in working with a diverse portfolio of clients across multiple industries.

Do Your Talents Include the Following?

Demonstrated experience with:

Leading activity-level decomposition of work across functions and value streams, and conducting task analysis to identify opportunities for automation, augmentation, orchestration, and human oversight.

Designing future-state human-agent workflows, decision rights, exception handling, governance controls, and escalation paths.

Defining future-state roles, responsibilities, skills, competencies, and career paths, and redesigning job architectures impacted by AI and agent-enabled workflows.

Developing role-impact assessments, role heatmaps, and workforce transition strategies.

Building workforce supply, demand, and capacity scenarios, and assessing workforce implications of AI-enabled operating models.

Translating workflow changes into organization…