Director, Revenue Cycle Partnership

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note:

Benefits may vary based upon position type and/or level.

Under the direction of the System Director, Revenue Cycle Performance, the Director, Revenue Cycle Partnership Performance leads strategic efforts to oversee and optimize revenue cycle performance for partnership entities utilizing BSWH’s centralized infrastructure.

This role serves as the primary liaison between Revenue Cycle Operations and partner entity leadership, translating performance data into actionable insights while collaborating with operational leaders to identify barriers, constraints, workflow challenges, and system limitations.

The Director supports the development of performance standards and communication frameworks to ensure scalable, high-touch oversight and partners across Finance, Compliance, IT, Revenue Integrity, Managed Care, and regional leadership to drive transparency, accountability, and sustainable results.

• Serve as the primary point of contact for partnership entities utilizing BSWH revenue cycle services, ensuring clear and consistent communication of performance outcome.
• Translate revenue cycle metrics, trends, and operational data into actionable insights for partner executives and regional stakeholders.
• Lead structured partnership performance reviews, including presentation of KPIs, risk areas, improvement plans, and financial impact analysis.
• Partner with Revenue Cycle Operations to understand workflow barriers, staffing challenges, system limitations, and process gaps impacting partnership performance.
• Coordinate cross-functional efforts to resolve escalated issues affecting revenue capture, cash flow, denial performance, and reimbursement accuracy.
• Identify performance variation across regions or entities and collaborate with operations to implement best practices and standardization strategies.
• Support onboarding, integration, and performance oversight for new partnership entities as the portfolio expands.
• Escalate systemic risks and financial exposure to senior leadership with recommended mitigation strategies.
• Leverage analytics tools, dashboards, and system capabilities (including Epic and reporting platforms) to enhance performance visibility and responsiveness.
• Operate effectively within a matrixed environment, influencing stakeholders without direct authority to achieve aligned outcomes.
• Coordinate across departments and regions to ensure partnership expectations are balanced with operational feasibility.
• Partner with stakeholders to present operational challenges along with actionable plans for resolution.

• Highly organized with…