Regional Manager- Foodservice; Western Division

Southern Food service Management is seeking an experienced Regional Manager to oversee operations across our Western Division. This position is responsible for the operational and financial performance of multiple food service accounts, with a strong focus on client satisfaction, team development, and overall profitability.

The ideal candidate will have a proven background in multi-unit contract food service management, strong financial and operational leadership skills, and the ability to build lasting client relationships. This individual must be a hands‑on leader who can support account managers, maintain high operational standards, and identify opportunities for continued growth throughout the region.

Southern Food service Management is a national contract food service management company that has been in business since 1951. The company provides professional food management services to clients in corporate dining, schools, colleges, healthcare and recreation. Southern’s corporate office is in Birmingham, Alabama. Our mission statement is based on five powerful words:
Passion, Integrity, Graciousness, Innovation, and Excellence. Our focus on these five powerful words allows us to provide great food and service.

• Provide direct oversight and support to on‑site Food Service Directors/Managers across the region
• Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service
• Monitor operational performance, identify areas for improvement, and implement effective solutions
• Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on‑site teams
• Ensure compliance with all relevant regulatory requirements and client contractual obligations
• Oversee the implementation of new programs and initiatives within the region

• Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis
• Work with on‑site teams to achieve financial targets related to revenue, cost control, and profitability
• Analyze financial reports and develop action plans to address any financial challenges
• Participate in the development of regional and company‑wide financial goals

• Build and maintain strong, positive relationships with key client stakeholders within the region
• Serve as a point of escalation for client concerns and ensure timely and effective resolution
• Proactively identify opportunities to enhance client satisfaction and strengthen partnerships
• Participate in client meetings and presentations as needed

• Recruit, train, mentor, and develop Food Service Directors/Managers within the region
• Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability
• Conduct performance evaluations and provide constructive feedback to direct reports
• Identify and support the professional growth and development of team members

• Collaborate with the business development team to identify and pursue opportunities for growth within the region
• Participate in the development of proposals and presentations for potential new clients
• Support the retention of existing clients through exceptional service and relationship management

• Prepare and present regular reports on regional performance, key initiatives, and challenges to senior leadership
• Maintain effective communication channels with on‑site teams, corporate departments, and clients
• Ensure timely and accurate information flow throughout the region

• Strategic…