Supervisor Dallas Water Utilities Civil Service

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Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non-routine and complex semi-skilled, skilled, or technical in nature.

Job Description:

The Supervisor-Water Distribution supervises, leads, and monitors all water distribution, maintenance, and operational efficiency for the Dallas Water Utility. Supervises staff and oversees professional service to customers ensuring effective water distribution.

• 1 Provides leadership, expertise, and direction in the water distribution activities for a range of water facilities and systems within the Dallas Water Utility; supervises dam maintenance, pump stations, and other facilities providing water to citizens and customers across the City; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
• 2 Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.
• 3 Participates in the development and implementation of long-range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all water distribution operations to ensure consistent and uninterrupted services to customers and citizens.
• 4 Identifies, troubleshoots, and addresses issues or concerns with water distribution methods and facilities; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.
• 5 Plans, controls, supervises, and coordinates maintenance activities and evaluates components.; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of water meters and related work.
• 6 Monitors and oversees plant and facility performance to ensure that water distribution services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.
• 7 Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
• 8 Finds and implements methods to improve production or effectiveness.
• 9 Performs any and all other work as needed or assigned.

• 1 Knowledge of Water and Wastewater systems and general equipment and meters.
• 2 Knowledge, use, and care of hand and power tools.
• 3 Knowledge of water and wastewater mains and facilities.
• 4 Ability to prioritize work, provide training, and facilitate efficient service…