National Process Excellence Director

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships. Role Summary The National Process Excellence Director leads the strategy, governance, and organizational capability required to define and document current and future processes and procedures to maximize efficiency, ensure scalability & deliver operational excellence across JE Dunn’s Operations teams.

Working across a wide group of stakeholders, this role will take a holistic approach for end-to-end process & workflow streamlining, alignment, documentation, training, adoption, continuous improvement, and communication, creating a clear and consistent foundation for how our Operations teams work together across the company. All activities will be performed in support of the strategy, vision, and values of JE Dunn.

• Autonomy & Decision Making:
  Makes most decisions and consults with supervisor as needed.
• Career Path:
  Various

• Leads process and change initiatives across our national footprint, driving continuous improvements that maximize efficiencies in project execution and operational excellence
• Establishes goals, tracks & monitors short & long-term improvements, provides status updates, and works across stakeholders to achieve intended outcomes
• Leads, documents, and tracks results for the operational efficiency effort to increase efficiency within our operations teams by 5% year over year
• Focuses heavily on improving and streamlining the software, tools, processes, and resources our operations teams use.
• Partners with L&D to ensure proper technical training is provided, utilized and effective for our operations teams.
• Provides business processes and workflow standards to L&D, Knowledge Management, Lean and IT teams;
  In partnership, trains, certifies and updates process & workflow knowledge
• Works closely with the Construction Operations and Operations Oversight teams to develop and implement a dynamic business process management strategy across our Operations organization
• Evaluates and approves change requests initiated by departments that affect operations teams prior to implementation by IT and sets priorities for IT implementation of new initiatives to ensure a continual increase in operational efficiency.
• Responsible for expertise and understanding of stability in current processes and agility for future processes
• Owns ongoing communication across stakeholders to ensure alignment and adoption
• Leads the Process Excellence, Knowledge Management, and Operations process training functions, ensuring collaboration across those teams to continuously optimize and maintain accurate workflow & process documentation
• Optimizes our process repository and employs a variety of best practices to maintain and advance the Knowledge Management system
• Empowers Operations teams to achieve our Key Strategic Initiatives (KSIs) through process adoption & adherence

• Inspires a sense of team in the work environment. Utilizes communication and conflict resolution skills to foster teamwork and collaboration. Models a positive and professional attitude, maintaining composure under pressure.
• Communicates and explains goals and encourages and motivates team performance and productivity in alignment with broader work program and corporate goals and plans. Leads and facilitates…