Manager - Communications & Marketing - Dallas Animal Services; Civil Service

Manager - Communications & Marketing - Dallas Animal Services (Civil Service)

Apply for the Manager - Communications & Marketing position at City of Dallas.

The Communications & Marketing Manager is responsible for developing and administering the comprehensive public information, social media outreach, and marketing strategy for Dallas Animal Services (DAS). The Manager oversees public information responses, media relations, marketing initiatives, and community engagement activities that promote awareness and support for DAS programs and services. This position serves as the department’s communications lead, collaborating closely with the City’s Communications & Customer Experience Department to ensure consistency, transparency, and alignment with citywide communication standards.

• Knowledge of principles and practices of public relations, media relations, marketing, and social media management.
• Strong writing, editing, and verbal communication skills for diverse audiences and platforms.
• Ability to collaborate effectively with the City’s Communications & Customer Experience Department and other internal stakeholders.
• Skill in developing creative, data‑driven communication strategies and campaigns.
• Ability to analyze communication metrics and apply insights to improve effectiveness.
• Strong organizational and leadership skills, including staff supervision and project management.
• Sound judgment and professionalism when handling sensitive or high‑profile communication matters.
• Ability to work effectively in a fast‑paced environment that involves exposure to animals and animal‑related environments.

• Education:
  
  Bachelor’s degree in Communications, Public Relations, Marketing, or Journalism.
• Experience:
  
  Five (5) years of progressively responsible professional experience in communications, public affairs, or marketing.
• Supervisory
  
  Experience:
  
  Two (2) years of experience in a supervisory capacity (may be included in the above experience).
• Equivalencies: A Master’s degree or higher in a specified field plus three (3) years of the required experience, including two (2) years of supervisory responsibilities.

• Ability to work with and around live animals.
• Proficiency with Microsoft Office Suite.
• Experience with social media platforms and supporting software.

$73,584.79 – $91,980.98 (starting salary; final amount depends on qualifications)

City of Dallas is an Equal Opportunity Employer.

Mid‑Senior level

Full‑time

Marketing, Public Relations, and Writing/Editing