U.S. External Communications Lead

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your role

As an External Relations Specialist, you will focus on building and maintaining Kyndryl’s visibility, credibility, and consistency across key external audiences.

Your role will contribute to how Kyndryl is represented to analysts, media, partners, and broader industry stakeholders by shaping messages, coordinating outreach activities, and ensuring accurate, timely external communications. The work balances planning with hands‑on execution and is completed through close collaboration with marketing, communications, legal, and business stakeholders.

What you will do Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging

Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans

Support the preparation and execution of analyst briefings, industry events, and external announcements

Track external engagement activity, maintain documentation, and report on outcomes using defined metrics

Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content

Monitor external coverage and industry commentary to surface insights and potential risks

Ensure all external communications follow brand, compliance, and governance requirements

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are Required skills and experience

Experience supporting external relations, communications, analyst relations, public relations, or marketing functions

Ability to translate complex business or technology topics into clear, audience‑appropriate external messaging

Experience coordinating deliverables across multiple stakeholders with defined timelines

Strong written editing skills applied to externally published or shared content

Experience tracking activities, maintaining documentation, and reporting results against agreed measures

Familiarity with brand governance, approvals, or compliance processes for external communications

Preferred skills and experience

Experience working with industry analysts, media, or external partners

Background in technology, IT services, or B2B environments

Experience supporting events, briefings, or thought leadership programs

Familiarity with external communications measurement or monitoring tools

Pay and Benefits The compensation range for the position in the U.S. is - $79,920 to $152,160 based on a full-time schedule.  Your actual compensation may vary depending on your geography, job-related skills and experience.  For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area): $110,400       to          $209,880

California (All Other):
$101,280         to          $192,360

Colorado:
$92,040            to          $174,840

Massachusetts/ Virginia:
$92,040 …