Partner Marketing Programs Lead

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

We are seeking an operational, detail-oriented Partner Marketing Programs Lead to join our Global Partner Marketing team. This is a key, highly collaborative role responsible for supporting global partner marketing operations, system administration, and program tracking that empower our global ecosystem.

This role serves as the backbone of our partner marketing function, ensuring seamless program administration across various programs and systems. Your primary goal is to maintain operational excellence, keep global partner programs running smoothly, and deliver reliable data insights.

Key responsibilities require an organized approach and detailed execution, including, but not limited to:

• MDF Program Administration: Manage day-to-day administration for our Market Development Funds (MDF) program, including systems management, request workflows, compliance, fund allocation, and performance reporting.
• Sponsorship Management: Assist with global program sponsorship administration, including sponsor operations, asset fulfillment, and coordination for our annual flagship customer conference, XM Conference.
• Customer Value Stories Management: Own the administration of our Customer Value Stories partner program. Manage the full intake process, tracking both internal and external success stories from initial submission through review and final approval.
• Partner Communications Administration: Manage global partner communication processes and logistics, including administrative execution for the quarterly partner newsletter, coordinating partner webinar logistics, and maintaining the global partner communications calendar and planning cadence.
• Partner Marketing Central Management: Maintain, update, and audit Partner Marketing Central to ensure partners and internal teams have instant access to up-to-date marketing collateral, pitch decks, and marketing enablement tools.
• Qualtrics Survey Administration: Build, maintain, and analyze results from partner marketing-related Qualtrics surveys, including sponsorship feedback forms, the partner marketing intake form, and MDF request/claim forms.
• Reporting & Analytics Support: Assist in gathering marketing data to support weekly team operational updates, Pipeline Council reviews, and Quarterly Business Reviews (QBRs).

Success in this role is defined by operational accuracy, proactive communication, and continuous support across global regions:

• Take Initiative & Ownership: You understand the expected outcome, get the context, and work autonomously to get things done without needing explicit direction. You are a self-starter and an owner.
• Global Flexibility: Comfort…