Digital Marketing Strategist

Champion is one of the country's leading restaurant and franchise marketing agencies, and our digital practice is where brand strategy turns into measurable traffic through the door. We're looking for a Digital Marketing Manager to own consumer-facing digital media for a portfolio of multi-unit restaurant and retail brands and create the campaigns that drive guests into restaurants, orders into the app, and members into the loyalty program.

This is a hands-on, build-it-yourself seat. You will personally run the accounts: structuring campaigns, writing the media plan, pacing the budget, pulling the numbers, and telling the story behind them. You'll manage 6-8 brands across paid media and CRM, working alongside Champion PR, influencer, and social team

Champion is a best-in-class, fully integrated marketing agency powered by a team of nearly 50 professionals who are experts in their respective fields and driven by a common purpose - to be an indispensable partner to our clients.

We recognize that every brand is unique, requiring thoughtfully crafted programs designed to achieve both short- and long-term goals. Our clients know they will never get a "one size fits all" approach from their Champion team.

Paid media strategy and execution

• Build, launch, and optimize campaigns across Google Ads (Search, Performance Max, Demand Gen, Local), Meta, Tik Tok, Reddit, and Programmatic DSPs
• Develop full-funnel media plans for new restaurant openings (NROs), LTO and menu launches, seasonal promotions, and always-on local awareness
• Own budget pacing across the portfolio including monthly targets, daily spend, and mid-flight reallocation between markets and channels
• Manage creative requirements and asset trafficking in partnership with the creative team, including placement-specific specs and creative testing plans

Measurement and tracking

• Own GA4 and Google Tag Manager implementation for client sites: conversion events, data Layer pushes, Meta pixel and Conversions API, and platform tag deployment
• Partner with client-side developers and ordering platform vendors (Olo, Toast, Thanx, Punchh, Incentivio) to capture online ordering revenue and tie it back to media
• Build and maintain reporting through Supermetrics and Looker Studio

Email, CRM, and loyalty

• Plan and execute email and push campaigns through client loyalty and CRM platforms (Paytronix, Punchh, Thanx, Klaviyo and similar)
• Build segmentation and lifecycle strategy including new member onboarding, lapsed guest win-back, LTO announcements, birthday and reward campaigns
• Connect CRM audiences to paid media for suppression, lookalike modeling, and retention targeting

Strategy and client communication

• Build monthly and quarterly performance reports and present them clearly to client stakeholders, in partnership with the account lead
• Translate performance data into recommendations
• Contribute to annual planning, and budget recommendations
• Navigate multi-location logistics: franchisee budgets, co-op funds, DMA-level allocation

• 4-6 years of hands-on paid media experience, ideally in an agency or multi-location brand environment
• Deep, in-platform fluency in Google Ads and Meta Ads Manager with the ability to build a campaign from scratch, diagnose why one is underperforming, and explain the difference between a targeting problem and a creative problem
• Working knowledge of GA4 and GTM; comfortable inspecting a tag, writing a conversion event spec, and working with a developer to get it implemented
• Strong spreadsheet skills: pacing models, budget splits, and performance analysis without waiting on someone else to pull the data
• Clear written and verbal communication: able to explain a media decision to someone who doesn't work in ads
• Organized and self-directed across a multi-client workload, with a track record of hitting deadlines without being chased

• Restaurant, hospitality, retail, or franchise experience, especially with multi-unit or franchisee-funded media
• Experience with programmatic platforms and geofencing (Ground Truth, Stack Adapt, The Trade Desk)
• Familiarity with restaurant tech stacks:
  Olo, Toast, Punchh, Thanx, Paytronix, Incentivio
• Supermetrics, Looker Studio, Zapier or comparable reporting automation
• Google Ads and Meta Blueprint certifications

You'll work on brands people actually recognize and on campaigns where the results show up in a restaurant's sales the same week. Our digital practice is…