CX Strategy & Insights Director
Listed on 2026-10-13
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Marketing / Advertising / PR
JSX is seeking a Director of Customer Experience & Insights to own the CX strategy and Voice of Customer programs. You will connect customer feedback with operational improvements, owning the end-to-end journey from booking to post-flight engagement.
The role requires building a lean team, managing vendor relationships, and partnering with IT, Marketing, Hospitality, and Operations to elevate the JSX experience.
Join us at JSX as our next CX Strategy & Insights Director in Dallas, TX, United States.
The position is based in Dallas, TX, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 133..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the CX Strategy & Insights Director role in the description above.
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