Discord Community Manager

Discord Community Manager

Location: Remote (Global)

Capacity: Full-time

Experience: Ideally 2–3 years of relevant community management experience

About Open Art

Open Art is one of the fastest-growing AI creative platforms, helping millions of users create images, videos, and creative content with AI. We are building a global creator community around AI storytelling, workflows, and creative experimentation.

We’re looking for an experienced Discord Community Manager to own and grow our Discord community. You’ll combine community building, creator education, engagement strategy, and day-to-day operations to help users learn, connect, and get excited about what they can create with Open Art.

This role is ideal for someone who has already managed a Discord server and is ready to take independent ownership of community strategy and execution. You’ll build community rhythm, lead moderators, improve systems, and help maintain a welcoming creative environment.

What You’ll DoOwn and grow our Discord community

• Manage and eventually own Open Art’s public-facing Discord community. Oversee daily moderation, assist creators, manage culture & vibes, and help build a calendar of activities, events, and engagement points.

• Run creative challenges, share creative prompts, curate showcases, and other activities that give members reasons to participate and return.

• Iterate & improve processes so members can find answers, learn new tools, and get involved quickly.

• Partner with the growth team to help execute Open Art’s overall cross-platform community strategy.

Help users learn and succeed

• Answer questions, share useful workflows, and make new AI capabilities approachable for users at different skill levels.

• Encourage members to share their work, exchange feedback, and help one another.

• Identify recurring questions and turn them into clear guides, FAQs, tutorials, and self-service resources.

• Gather and prioritize bugs, product feedback, and user pain points, sharing actionable insights with the product and growth teams.

Community Operations

• Coordinate moderator teams, maintain clear standards, and maintain consistent coverage and escalation processes.

• Keep discussions welcoming, constructive, and useful as the community grows.

• Help Manage Discord channels, roles, permissions, moderation bots, and other community tools.

• Help build & maintain automations to improve community operations, reporting, and repetitive workflows.

• Track community health

What We’re Looking For Proven Discord management experience

You have demonstrated experience managing a high-volume Discord server, ideally in generative AI, creative technology, or gaming. Experience building other highly active online communities is also relevant. You understand the operational demands of a busy server and can point to initiatives you’ve owned and results you’ve achieved.

Ideally, you bring 2–3 years of relevant experience , with the judgment and confidence to manage day-to-day operations and drive improvements independently.

A passion for helping others learn

You enjoy helping people understand new technologies and get excited about their possibilities. You can explain unfamiliar tools clearly, support beginners patiently, and keep experienced creators engaged.

Strong community instincts and communication

You understand internet culture, creator communities, and what motivates people to contribute. You communicate clearly and naturally, handle sensitive conversations thoughtfully, and maintain a consistent community voice.

Ownership and operational discipline

You proactively identify opportunities, launch initiatives, and follow through. You can coordinate across internal & external teams across multiple time-zones & global cultures.

Practical tools and Discord knowledge

• Familiar…