Donor Database Coordinator

Overview

This position is critical to the ministry of Sky Ranch and contributes directly to our mission of leading youth and families to know and follow Christ. The Database Coordinator will play an important role in advancing the mission by serving as an expert and administrator of the fundraising donor database. This position ensures the accuracy, maintenance and tracking of all donor information and data.

• Relevant experience in data entry and CRM management
• Familiarity with fundraising software management programs, with a preference for Blackbaud Raisers Edge/NXT
• Understanding of fundraising cycles; including donor engagement strategies, stewardship activities and moves management plans
• Experience or familiarity with creating data visualizations and presenting data in accessible formats for diverse stakeholders
• Ability to maintain confidentiality of sensitive information
• Organized and productive
• Acts as the System Admin for the donor database
• Oversees the gift life cycle and donation handling process; providing guidance across relevant departments
• Ensure gifts are entered and acknowledged in a timely and effective manner
• Utilize multiple databases and tools to ensure accurate gift entry and reporting
• Work directly with Finance department on monthly reporting and reconciliation
• Responsible for tax receipting to all donors at the end of the year
• Oversee Sky Ranch Gift Recognition areas including donor communication for inscription and post-installation follow up
• Produce analytical reporting, including ongoing weekly reports and post-campaign data; reports reflecting retention rates; member giving; year-over-year comparison donor trends, revenue dashboards and prospect potential
• Support stewardship and moves management efforts
• Exceptional communicator and can develop and deliver multi-mode communications for different audiences
• Adept at creating new and better ways for the department to be successful
• Manage and update the donor data records
• Assist in research of potential donor prospects
• Prepare and proofread statistical reports, letters, invoices, and correspondence accurately and timely
• Manage inventory and ordering for all Cowboys & Cowboys supplies and Development department, as needed
• Perform other tasks for Cowboys and Cowboys Gala, as needed
• Assist with delivering and picking up materials throughout the year including but not limited to picking up donation items, delivering gifts, etc.
• Participate in development meetings and training
• Answer phones promptly, take accurate messages, and handle calls appropriately
• Respond to requests for information timely including answering questions about program services
• Be available Saturdays and Sundays during Summer camp in Van

• Maintain compliance with Sky Ranch’s employee policies and procedures
• Maintain compliance with all state and federal laws and regulatory requirements
• Perform other duties as required

• Donations

• Education
• Bachelor’s degree preferred
• Experience
• Minimum of two years’ administrative experience
• Knowledge
• Must have knowledge and evidence of extensive data entry, database development, management, and report writing
• Advanced proficiency in Microsoft Word, Excel, Power Point
• Knowledge of donor management software preferred
• Skills and Abilities
• Excellent interpersonal skills, and relationship building skills
• Ability to relate positively, influentially, and sensitively to a broad spectrum of people in a variety of multi-tiered relationships and settings to include co-workers, peers, and board members
• Ability to plan, manage, and report financial information proficiently
• Ability to investigate and analyze information and draw conclusions
• Ability to prepare moderately complex reports
• Ability to exercise independent thinking and initiative
• Excellent professional written communication skills
• Ability to speak clearly in face-to-face interactions; to articulate with accuracy on the telephone and through e-mail
• Excellent listening skills
• Excellent organizational skills: ability to multi-task and manage a variety of tasks
• Encouraging and building mutual trust, respect, and…