Quality Manager

Role Summary

The Quality Manager will manage and coordinate Quality support for a group. This position will be responsible for planning, implementing and supervising construction quality assurance programs in compliance with contract documents and Company policy. The focus will be on JE Dunn Self-Perform scopes of work, including concrete, precase, masonry, steel and general carpentry. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making:
  Makes decisions on non-routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.
• Career Path:
  Senior Quality Manager

Creates Project Specific Quality Plans, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated.

• Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting

• Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.

• Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report

• Manages and coordinates Quality support for a group (process and people)

• Provides updated communication about quality philosophies, JE Dunn quality standards and values of the Company with business partners, foreman, superintendents and project managers to ensure compliance

• Interprets company, owner and government requirements and recommendations in relation to quality construction methods and processes with field and office staff

• Provides coordination and oversight to the project specific quality plan

• Performs QA constructability reviews for assigned regional or national projects

• Conducts and assists with planning and design of quality-related training programs and classes with internal employees and external business partners

• Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant conditions

• Conducts warranty-related investigations in support of operations and makes recommendations for corrective action

• Ensures field observations and reporting is properly documented through internal Company systems and tools and monitors for resolution

• May be required to review and certify submittals for accuracy

• Participates in staff, team or quality committee meetings, fostering quality efforts, reporting on quality trends or issues and creating communication plans to mitigate the issues

• Serves as onsite quality representative on single project or multiple projects as needed

• Partners with project team to complete subcontractor quality performance evaluations at project completion

• Develops robust relationships with internal and external clients, including owners, business partners, manufacturer's reps and third-party consultants

• Conducts routine, consistent communication/updates with supported project leads

• Provides mentorship and guidance to other team members

N/A

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Intermediate).
• Proficiency in MS Office (Intermediate).
• Ability to conduct effective presentations (Intermediate).
• Ability to read drawings, specifications, building codes and other technical product and material data (Advanced).
• Knowledge and experience of materials and field testing processes focused on soils, concrete, precase, masonry, steel and general carpentry.
• Knowledge of QA procedures for a variety of construction conditions.
• Ability to recognize non-compliant conditions and investigate corrective measures.
• Knowledge of construction trades and scopes of work (Intermediate).
• Ability to provide performance management feedback and complete evaluations.
• Ability to build relationships and collaborate within a team, internally and externally.

• Bachelors' degree in architecture, engineering, construction management or related field (Preferred).
• In lieu of the above…