Customer Resolution Quality Analyst
Listed on 2026-10-06
-
Quality Assurance - QA/QC
IT QA Tester / Automation
Two Harbors Investment Corp. is seeking an Intake Quality Analyst to perform quality reviews of intake processes, complaints, and response letters to customers.
The role works with multiple stakeholders and is focused on accuracy, writing quality, and continuous improvement. Responsibilities include evaluating correspondence, ensuring correct data entry in RPMS (LPS) and CCN/SharePoint, and generating QA reports.
Consider building your career as a Customer Resolution Quality Analyst at Two Harbors Investment Corp.
The position is based in Dallas, TX, United States.
This opportunity is part of our work in Finance, IT & Technology.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Resolution Quality Analyst role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).