Leasing Consultant

Leasing Consultant at Fivestone Management

Fivestone Management, LLC is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry. Since 2012, we have delivered multifamily, retail, office, and industrial property management services throughout North and West Texas.

Location: Fort Worth, TX

Website: Fivestone Management

We do not offer visa sponsorship for this position.

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Voluntary Benefit Offerings
• Paid Holidays
• Paid Time Off (PTO)

The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, present professionally the features and benefits of their assigned community, and properly secure lease agreements from qualified persons. A Leasing Consultant is very service‑oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.

• Conduct business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other relevant laws.
• Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospective residents meet.
• Inspect models and “market‑ready” vacancies daily to ensure cleanliness.
• Answer incoming phone calls and handle each call accordingly, whether it is a prospect call, irate resident, or service request, and transfer calls to the assistant manager or manager when appropriate.
• Greet prospective residents, qualify, determine needs and preferences, present the community and specific apartments professionally while communicating features and benefits.
• Maintain awareness of local market conditions and trends, and contribute ideas to the manager for marketing the property and improving resident satisfaction.
• Correctly complete all lease applications, assist with application verification, and notify prospective residents of results. Type miscellaneous resident communication as needed.
• Complete all lease paperwork including related addenda and accept rents and deposits.
• Complete Guest Card information for all prospects, send thank‑you notes, and perform follow‑up.
• Physically inspect property when on grounds, collect litter, and report any service needs to maintenance staff.
• Perform any additional duties assigned by the manager or assistant manager.

• At least 1 year of experience in on‑site multi‑family property management.
• Type at least 35 words per minute.
• Knowledge of Microsoft Office Suite, Gmail, One Site, Real Page, and Velocity rental systems.
• Ability to effectively manage competing demands on time and attention.
• Exhibits honesty and integrity in business dealings and decision making.
• Ability to travel and attend out‑of‑town meetings or conferences that may require overnight travel.
• High School diploma or equivalent required.
• Ability to read, write, and speak English.
• Must have a valid driver’s license and automobile insurance.
• National Apartment Leasing Professional (NALP) preferred, not required.
• Ability to work a minimum of 40 hours per week and be available evenings, nights, weekends, and for emergencies.
• Be able to stand and walk or sit alternately depending on specific needs of the day.
• Frequent need to see small detail and view computer screens.
• Ability to work in a fast‑paced environment, meet deadlines, and multi‑task.

• Environment may be an office or outdoors.
• Exposures may include hazardous materials, loud noise, or extreme heat/cold.
• Essential physical requirements include climbing, standing, stooping, or typing.
• Physical effort/lifting: sedentary – up to 10 pounds; light – up to 20 pounds; medium –…