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In-Room Dining Server

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Virgin Hotels
Full Time position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Catering
  • Hospitality / Hotel / Catering
    Server/Wait Staff, Catering
Job Description & How to Apply Below

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests.

We recognize that every member of the team contributes to the success of the whole hotel. No‑one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your Mission

Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. Be able to work independently and on a team to deliver room service orders, charge guest accounts accordingly and take and maintain inventory of stocks.

The Nitty‑Gritty

What exactly you will be doing…

Responsibilities
  • Maintaining proper product levels, posting/billing of items consumed to guest bills.
  • Learn and retain food & beverage and menu knowledge
  • Use excellent communication skills with guests, staff including verbal, written and body language
  • Maintain a clean, hygienic and organized work environment including stocking of mini‑bars
  • Be able to communicate timely and in a responsive manner via digital device
  • Execute fabulous guest service
  • Enthusiastically describe details of mini‑bar items, food dishes and beverages at time of delivery to guests
  • Work well on a team or independently while being accountable for work performed
  • Be a team player!
What qualities are we looking for?
  • Ability to work a flexible schedule
  • Ability to work on weekends and holidays
  • Stand for periods of 8‑10 hours
  • Lift and carry 30lbs, carry and balance plates, cocktail tray on a regular and frequent basis
  • Work with others like a rock star, while keeping the guests and teammates the focus
  • Ability to communicate clearly in verbal and written English
  • Comply with all safety and health department procedures, as well as all state and federal laws
  • Maintain a neat, clean and well‑groomed appearance per hotel standards
  • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
  • Adhere to hotel policies including but not limited to attendance, safety, behavior
Background Must‑have
  • Current, legal and unrestricted ability to work in the United States
  • Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
  • Preferred: 1‑2 years’ experience in a full‑service hospitality establishment
Seniority level
  • Entry level
Employment type
  • Part‑time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
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