DFWSSCenter Store - Store Replenishment Lead

DFWSS
02 Center Store - Store Replenishment Lead - Full-Time

Join to apply for the DFWSS
02 Center Store - Store Replenishment Lead - Full-Time role at H-E-B

2 weeks ago – be among the first 25 applicants.

Joe V's Smart Shop, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of “lowest price, highest quality product.”

As a Joe V’s Store Replenishment Lead, you’ll ensure accurate, efficient day‑to‑day operations and a constant workflow of the Store Replenishment team, administer and ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service. You’ll also support the Manager by effectively managing inventory, assisting with ordering product and supplies, and planning production to drive metrics.

• Ability to lead a team, or related experience
• Communication and customer service skills

• Applies experience and knowledge to support the Store and Department in Manager’s absence
• Leads Store Replenishment team in efficient day‑to‑day operations and a constant workflow
• Delegates / directs work; sets department‑related expectations (e.g., ORT, wrap, safety, sanitation, 5s); coaches / motivates Partners; may provide feedback; may help prepare department work schedules
• Ensures compliance with company, Store, and department policies and procedures
• Applies experience and knowledge to assist in total store replenishment
• Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed
• Troubleshoots / reports equipment issues
• Performs Department and cross‑functional duties as needed

• Ensures compliance with federal and state regulations and Store and department SOPs
• Cleans / sanitizes department and work areas, sales floor, display cases, prep areas, and equipment

• Stocks / merchandises products effectively to engage customers
• Role models / fosters excellent customer service
• Answers product- and service-related questions; answers calls, directs questions to appropriate department or Partner
• Engages with customers; directs customer traffic as needed

• Minimum age 18 (mandatory)
• 6+ months of related experience
• Experience working in a fast‑paced, high‑volume environment
• Completion of required job skills training, compliance‑related training, and division orientation

• Strong working knowledge of assigned department(s) or area(s)
• Understanding of how to drive profitability through store replenishment processes
• Advanced customer service skills
• Strong verbal / written communication and interpersonal skills
• Conflict resolution and influencing skills
• PC skills
• Ability to provide feedback on department procedures
• Ability to be flexible in adjusting priorities
• Ability to manage multiple priorities and shift focus between tasks
• Ability to work a flexible schedule

• Function in a fast paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Safely maneuver around moving mechanical parts
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, and use fine motor movements
• Occasionally be exposed to cold, wet (non‑weather) conditions, ambient temperatures, and loud noise
• Demonstrate the ability to lift 55 lbs, and manage in excess of 85 lbs

$45,000.00 – $65,000.00 per year (Dallas, TX)

Mid‑Senior level

Full‑time

Sales and Business Development;
Retail