Asset Protection & Safety Mgr

Asset Protection & Safety Manager at Lowe's Companies, Inc.

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, you will oversee, coordinate, and implement programs that minimize loss while ensuring a safe working and shopping environment. Your role includes monitoring and addressing criminal activity, training associates, maintaining inventory levels, and responding to violent altercations to protect staff and customers.

• Support the Store Operational Leadership team in ensuring associates deliver friendly, professional, timely service to all customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes and controls that enhance safety, hazmat handling, shrink, and overall security outcomes.

This role does not require regular travel; however, you may need to travel occasionally to meetings, trainings, or to support neighboring stores.

• Hourly Full Time or Part Time:
  Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on store needs.
• Requires morning, afternoon, and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other necessary activities.
• Must be able to lift at least 25 pounds without assistance; may lift over 25 pounds with or without assistance.

• Bachelor's Degree or higher, OR High School Diploma or equivalent with 3 years of relevant work experience (e.g., retail or Asset Protection).

• Bachelor's Degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
• National certified training program (e.g., Wicklander‑Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (multiple investigations) and using physical security systems (e.g., CCTV, EAS).

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.