Brand Assistant

Platinum Coastal Group provided pay range

This range is provided by Platinum Coastal Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $23.00/hr

We are seeking a motivated and customer-focused Retail Assistant to support our retail operations and strengthen our brand presence. As an essential member of our team, the Brand Assistant represents the company’s values, delivers exceptional service, and helps create a positive and memorable experience for every customer. This entry-level role is ideal for individuals who are eager to grow within the retail and brand management industry.

• Greet and engage customers in a courteous, professional manner.
• Promote and recommend products in alignment with brand standards.
• Demonstrate thorough product knowledge to support customer decision-making.
• Maintain an organized, clean, and visually appealing retail environment.
• Assist customers by answering questions, addressing concerns, and providing exceptional service.
• Monitor and restock inventory to ensure product availability.
• Support the execution of promotional campaigns and in-store marketing activities.
• Stay informed about current sales, promotions, and brand initiatives.
• Collect customer feedback and share insights to improve service and offerings.
• Collaborate with team members to achieve sales goals.
• Participate in training sessions and team meetings for continuous development.
• Review sales reports to identify trends and contribute recommendations.
• Address and resolve customer issues promptly and professionally.
• Uphold company policies and maintain brand integrity in all customer interactions.

• High school diploma or equivalent required; bachelor’s degree is a plus.
• Previous experience in retail or customer service preferred.
• Strong verbal and written communication skills.
• Ability to work flexible hours, including evenings and weekends.
• Basic math skills for cash handling and sales transactions.
• Excellent interpersonal skills and a positive, team-oriented attitude.
• Demonstrated ability to meet sales targets or performance goals.
• Understanding of retail merchandising and visual presentation standards.
• Experience handling customer inquiries and resolving concerns.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a collaborative team environment.
• Commitment to delivering an outstanding customer experience.
• Willingness to learn about new products, brand updates, and industry trends.
• Reliable transportation to commute to assigned retail locations.
• Background in marketing, brand representation, or promotional work is a plus.

• brand awareness
• retail
• brand ambassadorship

Entry level

Full-time

Marketing and Sales

Advertising Services