Store + Brand Manager

ABOUT THIS ROLE

Earnest John Honest Goods was created with a simple purpose: to better the Earth through better everyday products. We aim to curate plastic-free, sustainable, and thoughtfully made goods that help reduce waste and keep unnecessary junk out of landfills — making sustainable living feel easy, approachable, and beautiful.

Earnest John is in its start-up phase with huge upside. We are fine-tuning the concept now with plans to expand, and we're looking for a Store + Brand Manager to lead our Dallas store while helping shape what Earnest John becomes.

You will run Earnest John like it's your own small business — a one-person show with your hand in selling, visual, customer relationships, and marketing, with a plethora of support from the Favor the Kind team and Joyville HQ.

This is a builder's role. You'll wear more hats than a typical store manager, and you'll have a real hand in where the brand goes next. If that excites you, this is a fun gig.

You are the face of Earnest John and set the tone for every customer interaction.

• Create and model a 5-Star Hosted Experience every day
• Know the sales goals and make a plan to hit them
• Know our products, their stories, and what makes them special
• Notice what needs attention and take initiative

You create that "OMG, I want everything" feeling when someone walks in.

• Bring our Visual Victory standards to life
• Find the perfect home for every new arrival
• Keep displays fresh, full, and inspiring all day long

We don't want transactions. We want relationships.

• Build genuine relationships and make customers feel at home
• Lead and grow our VIP program through clienteling and thoughtful follow-up
• Create meaningful reasons for customers to return

The store is where the brand comes to life. You help carry it beyond the four walls.

• Share customer feedback, product requests, and ideas with our Buying team
• Maintain and grow the Refillery Program
• Capture authentic, on-brand content for Instagram and Facebook
• Support events, pop-ups, launches, and local partnerships

• Previous retail leadership or management experience
• Highly organized, naturally proactive, and doesn't need to be told what's next
• A strong eye for visual merchandising
• Loves selling and genuinely enjoys people
• A real interest in sustainability, home, and thoughtfully curated products
• Excited to help build and grow a brand

• Compensation: $50,000–$55,000 annually, depending on experience and leadership level
• Schedule:
  
  Tuesday–Saturday | 9:30 AM–6:00 PM | Every Sunday off
• Abundance Bonus paid twice a year, based on store performance
• 15 days PTO + 6 paid holidays
• $375/month health insurance contribution
• 401K with company match
• Generous employee discount
• A company focused on discovering + growing your gifts
• A joyful, positive work environment