Business Development Representative and Account Manager

Overview

Business Development Representative and Account Manager (BD Rep/Account Manager) is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and South-West region of the US. This position requires native or high-business-level Japanese (listening/speaking/reading/writing) and business-level English. The role is expected to complete the BD process including the customer contract and tasks necessary to gain customer liability, working at Calsoft Dallas office and remotely in the Greater Dallas area.

• Develop and execute an annual business development plan in collaboration with the Director of BD
• Identify and secure new business opportunities with Japanese and American customers in the region
• Build and maintain long-term customer relationships to support successful project delivery
• Expand business with existing customers through upselling and cross-selling Calsoft solutions
• Manage the pre-sales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 Finance & Operations as needed)
• Provide timely reporting and updates on BD activities to the Director of BD and maintain accurate data in Calsoft’s CRM system
• Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs)
• Complete required training and maintain knowledge of Calsoft products and solutions

• Collaborate with team members to achieve group goals
• Share knowledge and support the activities of colleagues
• Contribute to improving departmental services, revenue/profitability, and processes
• Demonstrate and uphold Calsoft values, mission, and policies in daily work
• Build positive working relationships with clients, colleagues, and business partners

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or a related field
• 2+ years of experience in the field or any related ERP software
• Have knowledge of commonly used concepts, practices, and procedures within a particular field
• Demonstrate aptitude for learning new technologies
• Ability to interface well with other members of the organization
• Strong communication skills, both oral and written

• Knowledge of manufacturing, distribution, or service industry processes
• Ability to develop, propose and implement innovative solutions as appropriate
• Contribute to and influence decisions regarding division procedures

• Health & Wellness:
  Multiple medical, dental, and vision plan options to fit your needs, plus wellness programs, telemedicine access, and mental health resources
• Financial Protection:
  Company-paid life and AD&D insurance, disability coverage, and option to supplement with additional plans
• Flexibility & Savings:
  Pretax flexible spending accounts (FSAs), health savings accounts (HSAs) and commuter benefits
• Retirement & Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Plan (ESOP) to help you build long-term wealth
• Work-Life Balance:
  Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP) offering 24/7 confidential support
• Learning & Growth:
  Incentives and reimbursement for Microsoft certifications and job-related training, plus company-supported development programs to help you grow your career
• Community & Impact:
  Opportunities to join company-wide volunteer events. As a proud B Corporation, we are dedicated to using business as a force for good

We are committed to offering benefits that promote your health, financial security, growth, and overall well-being—because when our people thrive, we all thrive.

• Entry level

• Full-time

• Sales and Business Development
• Industries:
  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.