Regional Merchant Lead, Verticals

Regional Merchant Lead, New Verticals

Join to apply for the Regional Merchant Lead, New Verticals role at Door Dash.

Location:

Dallas, TX

The New Verticals team is redefining local commerce by expanding Door Dash beyond restaurants into Grocery, Convenience, Liquor, Retail, Flowers, and more. We build meaningful partnerships with standout local and regional merchants, helping them grow and meet customers where they are. Stationed regionally, we move fast, think creatively, and lead the charge in developing new categories across the U.S. Together, we’re shaping a platform that gives consumers access to more of what they need, when they need it.

As a Regional Merchant Lead (Outside Sales Representative), you will own the full sales cycle for bringing new non‑restaurant partners onto Door Dash. This is a fast‑paced, high‑velocity role where you will prospect, pitch, negotiate, and close deals in emerging categories such as grocery, convenience, alcohol, and retail.

On New Verticals, change is the norm – and our best Regional Merchant Leads turn constant change into an advantage. You’ll operate with autonomy, bring structure to emerging opportunities, contribute to strategic initiatives, support rollouts, and iterate quickly as categories evolve.

This is a field sales role with travel within the region. You will spend 50%+ of your time in‑field meeting with merchants (typically 2‑3 days per week) with additional flexibility to work remotely or from a Door Dash office. The role requires the ability to travel as needed for in‑person collaboration through trainings, off‑sites, team‑building events, and other business‑related necessities.

• Build and deepen partnerships with high‑potential merchants by showcasing the value of Door Dash’s full suite of services (Marketplace, POS integrations, and more)
• Master our service offerings—solve merchant pain points, apply product knowledge to win deals, and share insights to improve both merchant and customer experiences
• Lead complex negotiations to structure industry‑leading, mutually beneficial economic terms
• Manage a highly organized, fast‑paced sales cycle with the goal of closing deals within weeks
• Bring structure to early‑stage, ambiguous environments while helping shape new business lines
• Collaborate cross‑functionally with Strategic Sales Managers, Partner Management, and central teams (Strategy, Drive, POS, Marketing) to maximize account value
• Travel into different markets and meet directly with merchants, spending 50%+ of your time in field

• 2+ years of experience in a closing sales role, preferably in an outside sales or field‑forward environment
• The ability to thrive in a strategic, complex deal cycle and closing multi‑product solution sales
• Consistently exceeded KPIs and sales target through disciplined activity and strong execution
• Approach challenges from the fundamentals—clear discovery, strong communication, and merchant‑first thinking
• Strong ability to adapt in fast‑changing environments and enjoy taking on new challenges every few months
• Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
• The ability to navigate ambiguity and create a structure where none exists
• The ability to travel 50%+ of the time, including overnight stays

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

Door Dash cares about you and your overall well‑being. We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act).…