VIP Relationship Manager

Base pay range

$80,000.00/yr - $/yr

Location note: We’re targeting candidates based in Dallas, San Antonio, Houston, or Austin

• Own end-to-end relationships for a dedicated book of high‑value clients, acting as their internal champion and primary point of contact
• Move beyond reactive support; stay ahead of client needs and provide rapid, contextual responses that reflect a deep understanding of their goals
• Deliver personalized insights and market updates that help clients navigate the ecosystem and deepen loyalty to the brand
• Proactively monitor AUM and platform usage to mitigate retention risks and uncover untapped growth potential
• Act as the brand’s face at exclusive VIP events and activations, leveraging hospitality opportunities to strengthen bonds and convert high‑potential prospects into long‑term clients
• Build deep‑rooted trust that naturally leads to referrals and network growth, helping to solidify our position as the market leader
• Report and synthesize client feedback, working closely with Strategy, Product, Marketing, and Risk to keep the VIP offering at the industry peak

• 4+ years of experience in client‑facing roles—specifically within Relationship Management, Sales, or Customer Success—demonstrating success in Crypto, Fintech, or the gaming/predictions industry
• Natural curiosity; a drive to understand what truly moves clients so you can align the  ecosystem with their long‑term goals
• Result‑driven and energized by scaling a book of business; motivated by the challenge of converting complex client needs into durable partnerships
• Self‑motivated, anticipating market trends and providing valuable insights that fuel engagement and portfolio growth
• Comfortable using hospitality and events as a platform for meaningful connection and business development
• Comfortable navigating ambiguity and pivoting quickly in a fast‑paced, evolving industry

• Competitive base salary and variable pay
• Attractive annual leave, including birthday and work‑anniversary days
• 401(k) plan with employer match
• Company‑sponsored group health, dental, vision, and life/disability insurance
• Flexible work hours and hybrid/remote setup
• Internal mobility program offering diverse career alternatives

Not Applicable

Full‑time

Sales and Business Development

is an equal‑opportunity employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.  values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your resume against the specific requirements for the position. These tools assist our recruitment team in evaluating applications and providing recommendations, but they do not replace human judgment. Final hiring decisions are made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.