HOA & Multifamily Roofing Sales

The Director, Strategic Accounts - HOA & Multi-Family is a leadership role responsible for driving business growth by expanding the company's footprint within the homeowners association (HOA) and multi-family property management sectors. This individual will focus on lead generation, business development, and relationship management, working to strengthen existing partnerships while establishing new opportunities for long-term growth. The ideal candidate has a deep understanding of the roofing industry, strong sales and networking abilities, and a strategic mindset for identifying and capitalizing on market opportunities.

• Develop and implement targeted strategies to grow market share within the HOA and multi-family property management sectors.
• Research and identify new business opportunities by analyzing market trends, industry reports, and competitor activity.
• Proactively generate leads through direct outreach, referrals, strategic networking, and digital marketing efforts.
• Leverage existing relationships and industry networks to accelerate the company's growth and identify high-potential opportunities.
• Establish partnerships with key industry associations and property management firms to gain credibility and expand the company's reach.
• Manage and optimize the sales pipeline, ensuring a consistent flow of qualified opportunities.

• Develop and maintain strong relationships with HOA boards, community managers, property management firms, real estate investors, and other key decision-makers.
• Act as a trusted roofing consultant, educating clients on best practices, preventative maintenance, and long-term cost-saving strategies.
• Create customized solutions based on client needs, presenting competitive roofing proposals and service offerings.
• Conduct site visits and inspections to assess client needs and provide expert recommendations.
• Follow up on leads and referrals promptly, ensuring consistent communication and engagement.
• Lead and facilitate client meetings, presentations, and proposal reviews to strengthen relationships and close deals.

• Develop and execute a strategic sales plan to meet and exceed revenue targets in the HOA and multi-family roofing sector.
• Work closely with internal teams (estimating, project management, and operations) to ensure smooth project transitions and client satisfaction.
• Track and analyze sales metrics to identify trends, forecast revenue, and adjust strategies accordingly.
• Negotiate and close contracts while ensuring profitability and alignment with company objectives.
• Identify upsell and cross-sell opportunities, positioning the company as a long-term roofing partner for clients.
• Leverage CRM tools to track client interactions, sales progress, and follow-ups efficiently.

• Increase brand visibility by actively participating in industry events, trade shows, and networking groups.
• Develop thought leadership content such as blogs, case studies, and white papers to establish the company as an authority in the HOA and multi-family roofing sector.
• Collaborate with the marketing team to create targeted campaigns and outreach strategies that resonate with HOA boards and property managers.
• Represent the company at industry panels, conferences, and association meetings, positioning it as the go-to roofing provider for multi-family properties.
• Engage in online forums, Linked In groups, and industry-specific communities to enhance visibility and credibility.

• Ensure a seamless customer experience from the initial outreach through project completion and beyond.
• Gather and analyze client feedback to identify areas for improvement and innovation.
• Build long-term relationships by consistently delivering high-quality service, follow-ups, and maintenance solutions.
• Develop and implement client retention strategies, including maintenance programs, warranty follow-ups, and value-added services.
• Work with the executive team and Chief Executive Officer to refine service offerings, pricing models, and growth strategies based on market feedback.

• Industry
  
  Experience:
  
  Minimum 10 years of experience in the roofing, construction, or property management industry, with a strong understanding of the HOA and multi-family sectors.
• Sales & Business Development Expertise:
  Proven track record in lead generation, sales, and client…