Manager Sales Professional - ServiceNow
Listed on 2026-10-17
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Sales
IT / Software Sales, Technical Sales
Service Now (Enterprise Sales) - DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
LocationRemote (with travel to client sites as needed).
If you reside within 25 miles of a DXC office, a minimum of 2 onsite days per week is required.
Role OverviewAs a Sales Manager - Service Now, you will drive growth of DXC's Service Now‑based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform‑led digital workflows.
You will qualify opportunities, build pipeline, shape Service Now transformation solutions, and close services engagements across enterprise accounts. You will partner closely with DXC account executives, solutioning and presales teams, delivery leaders, and Service Now field counterparts to develop value‑based, outcome‑driven proposals aligned to customer business and operational priorities.
Key ResponsibilitiesOwn sales execution for DXC's Service Now offerings: qualify, pursue, and close opportunities across existing accounts and targeted new‑logo pursuits
Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
Lead discovery sessions and translate Service Now use cases (ITSM, ITOM, workflow automation, employee and customer experience, asset optimization, security operations) into measurable business outcomes
Collaborate with Service Now and DXC teams on joint account planning, co‑selling motions, campaigns, and aligned go‑to‑market initiatives
Coordinate cross‑functional stakeholders (presales, solution architects, delivery, product, partner/alliance teams) to shape Service Now solutions, develop proposals, and support deal velocity
Build relationships with customer stakeholders (IT leadership, service owners, platform teams, and functional business leaders) to understand priorities and align Service Now solutions to transformation roadmaps
Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management
- Manage and deliver against an annual quota typically ranging from $5M-$15M, depending on territory, assigned accounts, and Service Now portfolio mix
Bachelor's degree or equivalent combination of education and experience
7+ years of enterprise technology sales and/or sales support experience
Experience with Service Now‑related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
Demonstrated ability to execute consultative, outcome‑focused sales cycles (discovery → value alignment → solution shaping → close)
Strong cross‑functional collaboration skills with the ability to progress multi‑stakeholder opportunities
Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
Experience co‑selling with Service Now field teams, partners, or GSI‑led motions
Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience
Strong communication, presentation, and stakeholder management skills
Abil…
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