Solution Consultant, Senior; Healthcare

Department: Sales

Employment Type: Full Time

Location: US-Remote

The Senior Solution Consultant (SC) possesses deep healthcare industry knowledge of the capabilities included in Infor’s cloud-based, industry-specific enterprise software solutions. The SC provides both solution and industry expertise to Infor prospects and customers in support of driving license revenue and customer success. The SC uncovers the strategic objectives and business opportunities with prospect stakeholders during discovery and understands the key metrics driving the Infor solution evaluation.

The SC leads solution presentations and demonstrations. As a senior member of the Solution Consulting team, you will work alongside colleagues from sales management and sales execution, product marketing, the services business unit, alliances, and value engineering, as well as, with non-Infor consulting partners to develop and execute compelling professional presentations.

• Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including:
  Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
• Pro-actively work with AI tools including Velocity Suite sales support to drive adoption by customer. Be able to assess what tools will be necessary to drive results throughout the sales cycle.
• Work with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
• Lead solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.
• Transform the Solution Consulting community within Infor. Teamwork and continuous improvement are critical to the success of Solution Consulting. It is incumbent on every SC to contribute to the knowledge and content for the collective team.
• With the overall Solution Consulting team, participate in shared activities such as marketing events, value engineering engagements, trade shows, and other customer-facing activities, maintaining RFP response repositories, presentation collateral, and demo content.

• Experience with in the healthcare industry, including hospitals, health systems, physician groups, or other healthcare provider organizations, with an understanding of finance processes such as general ledger, accounts payable, cash/treasury, capital projects, grant accounting, asset management, lease accounting, non-patient billing/accounts receivable, or financial reporting.
• Public accounting experience, including audit, advisory, consulting, financial reporting, or compliance engagements.
• Experience supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including:
  Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
• Experience working in large hospital systems with a particular focus on financials/accounting experience.
• Experience working with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
• Experience leading solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives,…