Field Service Mechanic

Remote Service Technician / Mechanic

Dallas, TX & Surrounding Territory

Full-Time | Remote / Field-Based | Day Shift | Regional Travel

We are looking for an experienced Remote Service Technician / Mechanic to support customers throughout the Dallas, TX area and surrounding territory.

This is more than a traditional field mechanic position. It is an opportunity for someone who wants to take ownership of a territory, build strong customer relationships, help grow a market, and potentially develop into a leadership role as the business expands.

You will be employed directly by the company and work from home, traveling directly to customer locations in a fully equipped company service vehicle. A company cell phone and laptop will also be provided.

When you are not actively working on customer equipment, you will collaborate with the Field Service Manager and senior leadership to help develop new business and build your customer base within the territory.

For someone who has thought about starting their own business someday, this position offers a similar entrepreneurial opportunity while still having the stability, resources, training, and support of an established company behind you.

High performers will have the opportunity to grow their customer base, help expand the Dallas market, and potentially build and lead a small team as additional technicians are hired.

You’ll troubleshoot, repair, and maintain a wide range of heavy-duty trucks and specialized truck-mounted equipment, including:

• Bucket trucks and aerial equipment
• Digger derricks
• Cranes
• High-rail equipment
• Service trucks
• Vocational trucks
• Chassis- and track-mounted equipment
• Hydraulic and electrically operated equipment

The team regularly services equipment from manufacturers such as Terex, Versalift, Elliott, Freightliner, and Stellar.

The work will involve diesel engines, truck chassis, hydraulic systems, electrical systems, drive trains, suspension, CAN bus systems, equipment controls, and related components.

• Travel directly from your home to customer locations throughout Dallas and the surrounding territory
• Independently manage assigned service calls, repairs, and customer needs
• Troubleshoot and repair diesel, hydraulic, electrical, drivetrain, chassis, and suspension systems
• Diagnose and repair CAN bus, LMI, and electronic control systems
• Perform preventative maintenance, inspections, diagnostics, and repairs
• Use company-provided diagnostic equipment and software
• Read and interpret electrical schematics, hydraulic diagrams, equipment manuals, and repair orders
• Verify completed repairs and road test vehicles when required
• Maintain accurate inspection reports, repair orders, parts usage, labor time, and service documentation
• Communicate directly with customers regarding equipment concerns, repairs, timelines, and additional service requirements
• Coordinate with the Field Service Manager regarding scheduling, parts, technical support, and customer needs
• Develop relationships with existing and prospective customers throughout the territory
• Collaborate with the Field Service Manager and senior leadership to identify and develop new business opportunities
• Help build a long-term customer base and book of business within the Dallas market
• Attend OEM, factory-sponsored, and technical training
• Follow all applicable safety procedures and environmental regulations
• Travel outside the immediate Dallas territory when required

This position is designed for someone who wants more than simply receiving a list of service calls every morning.

You will have the opportunity to help develop the Dallas market alongside experienced company leadership. When…