Software Development Engineer II, PXT, HAIEX

Do you want to shape how Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? In this role, you will design and build platform features that combine AWS services with generative AI to deliver personalized, efficient HR support to Amazon employees globally. We invite you to join the Employee Services Technology team within Amazon's People Experience and Technology (PXT) organization.

Design and develop critical platform features that are highly scalable and maintainable, aligning with AWS best practices and your team's long-term architecture plans.

Architect and implement AI-powered solutions using AWS services to enable predictive support capabilities and automated workflow orchestration.

Design robust integration patterns between multiple HR systems while ensuring data security and compliance, and translate complex business requirements into clear technical solutions.

Mentor engineers on your team through code reviews and design discussions, raising the bar on code quality and engineering practices.

Partner with product managers, business stakeholders, and senior engineers to drive architectural decisions and deliver team-level goals.

You will write maintainable, well-structured code to advance your current project and submit it for team code review. You might design a system to solve a large-scale problem and present your approach in a design document to build consensus. You will attend operations reviews to understand system health, meet with customers to understand their pain points, and review teammates' code to help raise quality.

You will also research new technologies that could simplify your team's systems, resolve trouble tickets, and meet with your manager to discuss career development.

We are part of Amazon's People Experience and Technology (PXT) organization, focused on building and evolving Service Central — a platform that transforms how HR support is delivered to Amazonians worldwide. Our team develops solutions that combine AI-powered employee relationship management with streamlined workflows.

Our mission is to empower People Services teams to provide swift, accurate, and personalized support while reducing manual effort and improving operational efficiency. We are currently working on generative AI initiatives and building new features to enhance the employee support experience.

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• 1+ years of software development engineer or related occupational experience

• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience

• 1+ years of Object Oriented Design experience

• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

• Experience programming with at least one software programming language

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff;…