Service Delivery Center - Senior - IBM APIC Platform Operations Engineer Job Dallas area,Texas USA,Software Development

Service Delivery Center - Senior - IBM APIC Platform Operations Engineer

Other locations:
Primary Location Only

Date:
Sep 22, 2026

Requisition

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

We are seeking a Backend Support Engineer with strong expertise in integration and building highly available, resilient systems. The role focuses on designing and supporting robust enterprise API solutions, handling complex integrations, and ensuring reliable system performance on a scale.

Your Key Responsibilities

Design, develop, test, and deploy enterprise‑grade API and integration solutions using IBM API Connect and Data Power.
Create, publish, secure, and manage REST and SOAP APIs within APIC environments.
Develop GatewayScript, XSLT, XPath, and transformation services to support complex integration requirements.
Design scalable integration architectures supporting cloud, hybrid‑cloud, and on‑premises applications.
Implement API security, authentication, authorization, encryption, and governance policies.
Deploy and support APIC and Data Power solutions within Open Shift and containerized environments.
Integrate enterprise applications, including Salesforce, Loan Origination Systems, Servicing Systems, Payment Gateways, Fraud Platforms, and third‑party vendor solutions.
Conduct code reviews, design reviews, and technical solution reviews to maintain platform standards and quality.
Troubleshoot production issues related to APIs, middleware, networking, cloud connectivity, and application integrations.
Support automated deployment pipelines and Dev Ops initiatives using Git Hub, Azure Dev Ops, Jenkins, Git Lab, or similar technologies.
Participate in on‑call production support during off‑hours, weekends, and critical business events.

Skills and attributes for success

Strong experience with IBM API Connect (APIC) and IBM Data Power Gateway platforms.
Extensive experience with REST, JSON, SOAP, XML, WSDL, XSD, XPath, XSLT, Gateway Script, and related integration technologies.
Strong understanding of API lifecycle management, API governance, and API security best practices.
Experience implementing OAuth 2.0, OpenID Connect (OIDC), JWT, Mutual TLS (mTLS), LDAP Integration, and certificate‑based authentication.
Experience with Open Shift Container Platform (OCP), Kubernetes concepts, and container deployments.
Experience implementing CI/CD pipelines utilizing Git Hub, Git Lab, Jenkins, Azure Dev Ops, or similar automation tools.
Experience performing production support, troubleshooting, root cause analysis, and performance tuning activities.
Experience with IBM MQ integration and messaging patterns.

To qualify for the role, you must have

Bachelors degree in a related discipline
Experience with high‑availability and resilient system design patterns
Knowledge of event‑driven and microservices architectures
Exposure to logistics, transport, or enterprise integration domains

What we look for:

Enthusiastic learners with a passion ITIL principles and frameworks and ITSM tools such as Service Now.
Problem solvers with a proactive approach to troubleshooting and optimization.
Team players who can collaborate effectively in a remote or hybrid work environment.
Detail‑oriented professionals with strong documentation skills.

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

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