ServiceNow Developer

At Aspen View, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently.

As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries.

At Aspen View, we’re more than a nearshore IT partner, we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients, and meaningful career paths for our people.

We are seeking a Service Now Developer to design, develop, configure, and support solutions on the Service Now platform. You will partner with business stakeholders and technical teams to translate requirements into reliable applications, workflows, and integrations that improve business operations and user experience.
This is a fully remote, 12-month contract engagement for professionals based in Latin America. The role requires 40 hours per week aligned with Eastern Standard Time (EST) business hours, with compensation on an hourly basis according to actual hours worked.

• Develop and maintain Service Now applications, workflows, service catalog items, forms, and platform configurations.
• Create and enhance Business Rules, Client Scripts, Script Includes, UI Policies, and other platform components.

• Build automated processes using Flow Designer and related Service Now capabilities.
• Develop and support integrations between Service Now and external systems using APIs and integration tools.
• Stakeholder Collaboration.
• Collaborate with stakeholders to clarify requirements, estimate effort, and recommend technical solutions.

• Troubleshoot platform issues, resolve defects, and improve application performance.
• Perform testing and support deployments, platform upgrades, and ongoing maintenance.
• Maintain technical documentation and follow development, security, and change management standards.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

• Demonstrated experience developing and configuring solutions on the Service Now platform.
• Familiarity with IT Service Management (ITSM) processes, including incident, problem, change, and request management.
• Experience working in Agile delivery teams and using automated testing tools is a plus.
• Based in Latin America and available to work 40 hours per week during EST business hours.

• Strong JavaScript skills and familiarity with HTML, CSS, and web technologies.
• Experience with Service Now scripting, Flow Designer, service catalog development, and access controls.
• Working knowledge of REST APIs and enterprise system integrations.
• Nice to have: experience with additional Service Now modules, such as ITOM, ITAM, CSM, or HRSD.
• Nice to have: familiarity with CMDB, Integration Hub, Service Portal, or UI Builder.

• Strong troubleshooting, communication, and collaboration skills.
• Ability to work independently and manage deliverables in a remote environment.
• Professional English proficiency for meetings, documentation, and collaboration.

• Service Now Certified System Administrator (CSA) or Certified Application Developer (CAD).

Aspen View does not sponsor employment visas for this role. Applicants must be permanently authorized to work in their country of residence and must not require visa sponsorship now or in the future.

Aspen View is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.