ServiceNow Developer

We are seeking an experienced Service Now Developer to design, configure and customise the platform in line with business requirements. You will deliver high-quality, maintainable solutions while working independently and collaborating effectively with technical teams and business stakeholders.

The role is responsible for translating business needs into secure, scalable and supportable Service Now solutions across IT Service Management, Customer Service Management, mobile and portal capabilities.

• Developing, configuring, and customizing the Service Now platform to fit business requirements.
• Collaborating with cross-functional teams to identify and prioritize business requirements
• Write clean, efficient and maintainable code that follows agreed development standards.
• Conduct code reviews and quality-control checks throughout each project to improve solution quality, efficiency and maintainability.
• Debugging and fixing technical problems
• Producing and running test cases to guarantee software quality.
• Documenting code and application functionality
• Staying abreast of emerging trends and technologies in Service Now development ensures your success.

• Three to five years of Service Now development experience.
• Proficiency in Service Now scripting, workflow development and integrations.
• Experience with software development methodologies such as Agile or Waterfall is desirable.
• IT Service Management (ITSM) and Customer Service Management (CSM) experience.
• Experience with Mobile and Portal development
• Proven problem-solving and analytical abilities
• Excellent communication and collaboration skills
• Strong JavaScript, HTML and CSS skills.
• Service Now Certified Application Developer.
• Certified Service Now Administrator