Staff Engineer, Software Engineer

Pager Health℠ redefines how members navigate to care and wellness, validated by clinicians and powered by AI.

We connect people to the right care at the right time, closing care gaps, reducing total cost of care, and improving health outcomes. Trusted by leading healthcare organizations since 2014, we serve 26 million members spanning the US and Latin America, backed by a licensed medical practice in all 50 states. Our unique balance of advanced AI and clinical expertise helps partners optimize medical spend without compromising clinical standards.
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Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications, mentoring senior engineers, and collaborating closely with Product and Design teams. Your work will be crucial in delivering cutting-edge healthcare applications that enhance the digital experience for patients and streamline collaboration and integration for enterprise users within the healthcare system.

• System Design & Architecture :
  Lead the design and architecture of complex systems, ensuring scalability and performance. You will play a key role in shaping the future of our next gen products in health and wellbeing, delivering new and innovative experiences to our growing customer base
• Technical Leadership :
  Provide technical leadership and mentorship to the engineering team, especially to senior engineers, promoting best practices and high coding standards.
• Code Development :
  Write, review, and maintain code in a variety of languages and frameworks, such as NestJS, .NET, Type Script, and React, ensuring high quality and adherence to company standards.
• Cross-functional Collaboration :
  Work closely with product managers, designers, and other engineering team leaders to define technical requirements for complex, multi-projects and ensure alignment with business goals.
• Project Management :
  Manage and prioritize multiple projects and tasks, ensuringtimelydelivery of high-quality software. Engage in all stages of the software development lifecycle, from project planning, design, to coding, testing, deployment, and production monitoring.
• Problem Solving :
  Identify and resolve complex technical issues, often involving debugging, performance tuning, and optimizing codein order to minimize customer disruption and enhance overall system performance
• Continuous Improvement :
  Advocate for and implement continuous improvement processes within the team, including code reviews, automated testing, internal tooling, and CI/CD practices. Provide a vision for improving developer experience, simplifying the complexity of systems, and removing tech debt.
• Infrastructure Management :
  Lead the full stack product engineering team to own the development and maintenance of the infrastructure required to support software applications, including cloud services in GCP, front-end andback-end services, databases, and deployment pipelines.
• Agile Methodologies :
  Activelyparticipatein Agile development processes, including refinement of the team’s Product Backlog, estimatingworkand other Agile ceremonies.
  
  As a strategic voice to the team, provide active input on how to streamline software development processes in order to improve developer velocity and decrease engineering overhead.
• Innovation & Research: Stay current with industry trends and emerging technologies, fostering a culture of learning innovation within the team and company.
• AI tool champion

• 7+ years of experience in designing, building, and deploying large, scalable distributed systems and microservices architectures.
• System Design & Architecture :
  Proven ability to lead the design and…