Aquatics Manager - Highland Village, TX

Future Opening:
Aquatics Manager - Highland Village, TX

Full Time
• British Swim School of Northwest Dallas

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits:

• Competitive pay based on experience with possible opportunities for bonus.
• Paid training.
• Birthday off and paid.
• Opportunity to make a difference in your community.
• Profit sharing plan.
• Flexible schedules – shifts are 4‑5 hours; shifts run on weeknights from 3‑7 pm and on weekends during the morning hours.

The Position:

The Aquatics Manager is responsible for the day‑to‑day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, managing the instructor team, providing initial and ongoing training, handling customer conversations, and teaching lessons when necessary. The role also requires maintaining instructor certifications and fostering employee development.

Your Typical Responsibilities:

• Onboard and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Create employee schedules and pool lesson schedules.
• Address and document employee, customer, and pool incidents.
• Teach and lead swimming lessons as needed.

Minimum Qualifications:

• High School diploma or equivalent.
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.
• Love working with children.

Preferred Qualifications:

• 1+ year of customer service and/or management experience.
• Experience in swimming and fitness teaching/management is preferred; a specialist aquatics qualification is desirable but not required.
• Lifeguard, CPR, First Aid certifications (may be obtained during training).
• Certified Pool Operator (CPO) certification.

Compensation: $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, age, or any other characteristic protected by law.

About Us: British Swim School strives to make a substantial impact within communities by combating high child drowning statistics. We invest in quality team members to teach lessons with a mission to ensure every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.