Dispatcher, Transportation

Overview

Factory

Location:

Dallas, TX
Compensation: $28.78 / hour
Shift differential: 6%-8% of base hourly rate paid for applicable hours worked
Schedule: 12:00pm - 9:00pm | Monday - Friday
Ability to work holidays and weekends per business needs

Benefits: Medical, prescription, dental, vision, life and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment

• Schedule and dispatch drivers to appropriate locations
• Maintain and update transportation KPI (key performance indicator) reports
• Communicate with clients by phone/email to arrange pickup/delivery times and delivery updates
• Manage loads through our Transportation Management System
• Be proactive in identifying potential shipment issues and communicating them to other impacted departments
• Help manage and assist third party carriers
• Oversee driver delivery times and load completion timeliness
• Assist in keeping the department in DOT & FDA compliance
• Engage and embrace Primo Brands Continuous Excellence
• Deliver business results in line with the Supply Chain Operations Master Plan
• Conduct business in line with Primo Brands Leadership Framework and Corporate Business Principles
• Other duties as assigned by the Transportation Management Team

• High school diploma, GED or equivalent experience
• Minimum of 3 years of experience in dispatching required
• Experience in transportation preferred
• Ability to handle multiple people and projects in a fast-paced environment
• Excellent communication, verbal, and organization skills
• SAP knowledge and ability
• Data analytics and strategy experience
  
  Knowledge of DOT rules and regulations
• Computer skills;
  Microsoft Office;
  Microsoft Excel Intermediate level preferred
• Ability to work independently and in a team environment

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill.

At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affimative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.