Shipping​/Routing Specialist II - Dallas

Shipping/Routing Specialist II - Dallas – American Textile Company

Responsible for ensuring that all orders are correctly entered for shipping purposes, scheduled for picking and shipping on time and according to customer specifications.

• Consistently follows and updates customer billing requirements for select customers.
• Completes shipping/billing activities for select customers ensuring that goods are shipped timely and that customers are billed accordingly.
• Picks and bills pillow orders.
• Prepares commercial invoices and customs documentation for export shipments.

• Manages shipping requirements of select customer orders.
• Ensures all customer routing requirements are fulfilled and shipping personnel are aware of pick‑up dates and carriers.
• Prepares and updates ‘out the door’ shipping schedules for distribution to appropriate shipping personnel by reviewing shipping priorities and open sales order listings.
• Notifies Mgr. Shipping/Warehousing, Asst. Mgr. Shipping/Warehousing, or other appropriate departments of any shipping problems.
• Routes selected customers via web‑site routing and maintains routing schedule logs.
• Develops and maintains zone and routing information in CM52 and NF68.
• Prepares appropriate documentation for all land freight shippers and verifies shipping labels and all paperwork for accuracy and compliance with customer requirements.
• Acts as liaison between shipping office and shipping floor managers.
• Handles shipping requirements for sub‑contracting accounts and provides shipping documentation to sub‑contracting personnel on a daily basis.

• Reviews order shortages and works with Shipping/Receiving Manager to ensure container arrivals and unloading for timely shipment of orders.
• Review MTO production schedule to confirm dates that meet shipping requirements and pick schedule.
• Review roll‑out orders to confirm arrival of product for timely shipment.
• Review daily pick schedule to confirm scheduled orders have been completed.
• Review routing guides for all new accounts prior to roll‑out.
• Prints shipping labels and paperwork for select accounts and reviews for accuracy.
• Orders office supplies when necessary.
• Files all generated shipping documents for select customers.
• Assists appropriate personnel with chargeback research and prepares order instruction sheet for distribution to order fillers.
• Prints shipping labels, sorts for orders as necessary, and reviews charge backs to provide necessary documentation to Finance for disputing when appropriate.

• Prepares reports of shipping, billing activity.
• Prepares and distributes open sales order by customer report.

• Maintains computer printers utilized for shipping reports and other documentation.

• High School Diploma or equivalent.
• Basic computer skills, experience in Excel and Microsoft Word.
• Requires knowledge of Internet access and research.

• Frequent use of upper extremities to perform keyboard functions.
• Ability to occasionally stand/walk.
• Ability to occasionally lift and carry up to 10#.
• Ability to continuously maintain a sitting position.

Entry level

Full‑time

Management and Manufacturing

Textile Manufacturing