Air & Ocean Import Coordinator

People Freight | Freight Forwarding & Logistics Recruitment Specialists provided pay range

This range is provided by People Freight | Freight Forwarding & Logistics Recruitment Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$65,000.00/yr - $65,000.00/yr

Our client is seeking a detail-oriented and experienced Air & Ocean Import Coordinator to join their Dallas-based freight forwarding team. This role is ideal for a logistics professional with strong import operations expertise who thrives in a fast-paced environment and is committed to delivering exceptional customer service. You will be responsible for coordinating end-to-end import processes, ensuring compliance with all regulations, and maintaining clear communication with clients, carriers, and internal teams.

• Competitive salary up to $65,000
• Opportunity to grow within a well-established and expanding freight forwarder
• Collaborative and supportive team culture
• Exposure to diverse global logistics operations

• Manage full-cycle air and ocean import operations, including booking, documentation, tracking, billing, and file closure.
• Coordinate with international agents, carriers, customs brokers, and warehouse partners to ensure timely cargo movement.
• Prepare and verify all required import documentation (commercial invoices, packing lists, HBL/MBL, arrival notices, etc.).
• Monitor and track shipments proactively, providing regular updates to clients and resolving delays or exceptions.
• Ensure compliance with U.S. Customs regulations, partner government agencies, and company procedures.
• Create and maintain shipment records using the company’s TMS;
  Cargo Wise experience highly preferred.
• Prepare customer quotations, handle service inquiries, and support key account activities as needed.
• Coordinate delivery arrangements and manage final‑mile logistics.
• Review vendor invoices and ensure accurate billing in a timely manner.
• Maintain strong customer relationships through effective communication and professional support.

• 4+ years of experience in air and ocean import operations within a freight forwarding environment required.
• Strong knowledge of U.S. Customs requirements, international shipping documentation, and import compliance.
• Cargo Wise experience strongly preferred; familiarity with other TMS platforms a plus.
• Excellent communication and customer service skills.
• Strong organizational abilities with high attention to detail and accuracy.

Associate

Full‑time

Supply Chain

Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation