Warehouse Associate

GENERAL PURPOSE

Perform a variety of clerical duties under general supervision in the warehouse.

• Answer telephones, emails, and voicemails and act on, address, and resolve inventory issues and concerns.
• Process orders from customers and prioritize, print, and issue pick orders and instructions to appropriate warehouse employees.
• Track inventory and assist with distribution of assignments for orders to material handlers, warehouse operators, forklift operators, etc.
• Monitor the loading of trailers according to work order specification and shipping schedule; verify orders when loaded onto trailers, add the various tickets and tags required for each order, and close out paperwork as needed.
• Assist with periodic cycle counts of the inventory, expedite orders when required, and set up and add items to computer system.
• Determine correct inventory levels, report stock inventory and special‑order requests, and perform general accounting for warehouse.
• Perform general housekeeping duties in work area to maintain a clean and safe working environment.
• May perform basic shipping activities such as preparing items or packages for shipment, creating shipment documents, and maintaining records of incoming and outgoing shipments.
• Other duties may be assigned as required.

• High school diploma or equivalent.
• 0 to 1 year of administrative support, warehouse, or related experience.
• Certification and/or license may be required during course of employment.

• Knowledge of and skill with Microsoft Office Suite and company computer systems.
• Able to respond courteously and efficiently to inquiries, complaints, and requests.
• Able to communicate clearly and effectively, both verbally and in writing.
• Able to work with accuracy and detail oriented.
• Able to follow directions and meet deadlines.
• Able to perform tasks and duties without constant supervision.
• Must be able to read, write and speak English.