Assistant Critical Facilities Manager

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

The Assistant Critical Facilities Manager (ACFM) is responsible for all aspects of data center and maintenance of critical and non-critical data center infrastructure, equipment, systems, and staff. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they work with the Director in building a team of Critical Facilities Technicians (CFTs) and outside contractors capable of achieving the goal of 100% availability.

The ACFM will understand and be able to train staff on colocation data center environments to include planning and layout of power and cabling, customer needs, and remote hands functions.

• Assist the CFM in managing the operation and maintenance of critical and non-critical data center infrastructure, equipment, and systems
• Assist the CFM in building a staff of CFTs with the necessary skill sets to accomplish data center operations that deliver total availability (100% uptime) while minimizing risks for T5’s customers
• Manage power and cooling capacity and monitor environmental conditions within the data halls
• Work shifts to support 24x7 data center operations, have flexibility in work hours to cover other shifts and support maintenance activities, as needed
• Provide on-call support and respond to all data center emergencies 24x7, including on site response outside of scheduled shifts
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicate issues to management and customers
• Assist the CFM in a lead-capacity coordinating data center construction and commissioning and overseeing the transition from construction to sustainable operations
• Review results from preventive maintenance inspections and provide guidance on how to address issues found
• Determine actionable items to address Quality Control review results
• Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)
• Ensure that T5FM standards for using the Computerized Maintenance Management System (CMMS) use are being adhered to by all staff
• Oversee accuracy and completeness of the CMMS, produce operational reports as needed
• Enforce strict adherence to customer SLAs and change control activities
• Assist as requested with the development and enforcement of Data Center standards and policies
• Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors
• Assist with managing client relationship and growing the business at assigned site
• Assist and plan with clients on facilities issues and resolutions
• Manage access to the Data Center(s) ensuring that the appropriate access control lists are maintained and reviewed regularly
• Assist the CFM in managing site safety and environmental compliance
• Assist the CFM in performing resource planning, cost estimation, and budget development
• Assist in managing the facilities budget
• Assist CFM with managing facilities support and operations staff
• In the absence of the CFM, assume a leadership role with limited authority
• Assist with site-tours for current and future customers as-required
• Assist with coordination with all other groups (development, marketing, etc.) as needed
• Manage CFT work-schedules and assignments
• Manage special projects as assigned
• Adhere to all…