Senior People Operations Analyst

The Senior People Operations Analyst will join Dorado Software Group and support the operational backbone of the People function for a global portfolio of software companies on a 12-month fixed-term contract, reporting to the Director of People Operations.

Department:
Human Resources

Location:

Remote US

• Maintain all employee data in BambooHR with accuracy, including new hires, terminations, status changes, compensation updates, and reporting structure changes
• Design and run regular data audits to identify and correct inconsistencies, duplicates, and gaps; consolidate employee information from scattered sources into BambooHR as the single source of truth
• Ensure accurate data flows between BambooHR, Pinpoint (ATS), and Lattice (performance); maintain employee files in compliance with applicable regulations
• Handle all employee data in accordance with applicable privacy legislation across jurisdictions, including applicable Canadian and US state privacy laws, and international equivalents; ensure personal data is collected, stored, and processed lawfully and with appropriate access controls
• Spot data issues, process gaps and compliance risks early, and raise them with a suggested fix

• Own payroll coordination across all jurisdictions by developing established processes - preparing and submitting people data to Finance, third-party payroll providers, and employer of record (EOR) partners across the globe
• Reconcile against BambooHR records and flag discrepancies for resolution
• Serve as the first point of contact for routine employee payroll and benefits questions, escalating anything outside standard parameters

• Execute end-to-end onboarding for all new hires, including system setup, background checks, benefits enrollment, orientation scheduling, and equipment coordination with IT
• Process employee terminations, including system updates, final pay calculations, applicable federal and provincial/state separation requirements, and exit logistics
• Maintain and track onboarding plans with hiring managers; continuously improve onboarding and offboarding checklists based on feedback

• Administer Pinpoint ATS, including job postings, candidate pipeline management, interview scheduling, and coordination with hiring managers and external recruiters
• Send offer letters and process pre-hire documentation; maintain recruitment dashboards and report on pipeline metrics including time-to-fill, source effectiveness, and candidate volume

• Maintain compensation data in auditable spreadsheets and systems; support the Director during annual compensation and performance review cycles with data, reporting, and administrative execution

• Use AI-powered tools and agents to streamline repetitive HR tasks such as data validation, document drafting, employee query triage, and report generation
• Identify process inefficiencies and propose improvements, leveraging AI automation, system features, formulas, and workflow tools to reduce manual effort
• Partner with the Director to evaluate and roll out new AI tools within the People technology stack

• Document all repeatable HR processes as clear, step-by-step SOPs; maintain the internal HR knowledge base so that processes are not dependent on any single person

• Build and maintain reporting dashboards in Excel, BambooHR, and other tools covering headcount, turnover, time-to-fill, and compensation distribution; prepare ad hoc reports for leadership as requested
• Use AI-assisted analytics and visualization tools to improve the speed and quality of people reporting