Inside Sales​/Customer Service Representative-Dalton,Ga.

Description:

Staff will interact on a continual basis with outside sales staff, production, technical and warehousing in an effort to communicate effectively with customers, ensuring high levels of customer satisfaction.

• Schedule:
  Monday-Friday, 8am-5pm or as needed
• Starting Salary: $40,000 + Quarterly commission (total comp potential $60K+)
• Location:
  Thomson, GA

Responsibilities:

To include but not limited to:

• Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
• Understand customer needs and requirements.
• Develop meaningful relationships with new and existing customers.
• Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
• Provide support in scheduling meetings for existing customers or new customers, as required.
• Stay up-to-date on product knowledge, availability, usage and pricing.
• Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
• Confirm all technical information with customer and/or outside sales manager and enter orders into system.
• Generate production orders per customer PO’s and projected usage.
• Work closely with production to ensure on time availability and delivery of material.

Requirements and Skills:

• Ability to multi-task, prioritize and manage time effectively.
• Excellent interpersonal communication skills, both oral and written.
• Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
• Possess a high level of integrity while working independently and in a team environment.
• Computer literate with proficiency utilizing Microsoft software products.
• Basic mathematical calculations to determine weights, percentages, area and volume.
• Strong phone presence.

Education and Experience:

• Associate's degree (A.
  
  A.) or equivalent from two-year College or technical school and two years of related experience and/or training or an equivalent of experience required.
• Forklift, Shipping and Warehouse experience a plus.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Required)

Work Location: In person