Resident Service Coordinator - Juniper

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.елябин. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,лиған!

units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit

Property Type: Stabilized, Mid‑Rise and Garden Style

Unit Count: 814

Schedule: 5 days a week, weekend schedule required

Requirements: 1-2 years of related experience

Housing Discount - This position is eligible for 20% housing discount.

Eligible for a monthly renewal bonus of $300.

• Quick learner with the ability to adapt to new software and evolving digital tools.
• Comfortable working with changing technology and digital workflows.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experienced in database management and accurate data entry.
• Familiar with property management systems such as Yardi, App Folio, and Real Page.
• Capable of resolving basic technical issues and supporting residents with online forms and digital processes.

This position requires the employee  bilingual in Spanish and English.

• Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set‑up and delivery of packages and package claim reminders.
• Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
• Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guestლ suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
• Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to 25 (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training nourriture? classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

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The hourly range for this position is $18.27 - $22.00 (Daly City).

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions:
  In addition to the base salary, this role may be eligible to participate in a quarterly orUDP?…