Sales Coordinator

Job Summary

The Sales Coordinator is responsible for supporting the sales and engineering teams by managing documentation, preparing project‑related records, coordinating with customers and internal departments, and ensuring the smooth execution of administrative and sales processes. The role serves as a key point of contact for customers and colleagues, helping maintain efficient communication and customer satisfaction.

• Provide administrative support to the sales team and engineering department
• Handle document control activities, including filing, scanning, distribution, and record management
• Prepare and process project job orders
• Prepare project invoices and coordinate with the finance department for billing requirements
• Maintain accounts receivable records and prepare customer statements of account as required
• Prepare daily, weekly, and monthly sales reports
• Raise purchase requests for office supplies and departmental requirements
• Respond to customer inquiries and resolve issues in a professional and timely manner
• Coordinate with internal departments to ensure smooth workflow and project execution
• Schedule meetings, maintain records, and provide administrative support to the team
• Act as a primary point of contact for customers regarding project and sales‑related documentation
• Maintain accurate customer records and sales documentation
• Support customer satisfaction initiatives and ensure effective communication with clients
• Perform any other duties assigned by management related to sales coordination and administration

• Bachelor's Degree or Diploma in Business Administration, Marketing, Engineering Administration, or a related field
• Minimum 3 years of relevant experience in sales coordination, administration, or customer service
• Experience in engineering, construction, or technical service companies is preferred

• Strong communication and interpersonal skills
• Excellent organizational and document management abilities
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint)
• Ability to prepare reports and maintain accurate records
• Customer service orientation
• Time management and multitasking skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Good command of English; additional languages are an advantage