PDI Foreman | Al-Futtaim Automotive | FAMCO

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

The PDI Foreman will act as the Single Point of Contact between customers, the Sales team, PDI/Service Operations, Administration, and OEM-related functions to ensure vehicles are inspected, prepared, documented, and delivered in line with committed standards and timelines. This role is responsible for managing the end-to-end Pre-Delivery Inspection process, ensuring job cards are closed on time, abnormalities are tracked and resolved, delivery documentation is maintained, and daily vehicle delivery status is accurately reported.

• Ensure timely and quality completion of Pre-Delivery Inspection activities in line with company and OEM standards.
• Manage PDI job cards, including accurate system updates, timely closure, and parts tracking.
• Identify, record, follow up, and ensure closure of vehicle abnormalities before delivery.
• Coordinate with Sales, Service, Administration, and OEM teams to ensure vehicles are delivery-ready as committed.
• Maintain accurate PDI, arrival inspection, and delivery documentation.
• Monitor vehicle delivery status and provide accurate daily reports to management.
• Follow up on undelivered vehicles, registration details, and pending actions to support effective delivery planning.

• Diploma or Bachelor’s degree in Automobile or Mechanical Engineering.
• Minimum 5 years of overall experience within an automobile dealership environment.
• At least 3 years of experience in a technical role, preferably within buses or commercial vehicles.
• Experience in service operations, PDI, workshop coordination, or vehicle delivery processes.

You will be part of the Service team, working closely with Sales, Administration, PDI/Service Operations, and OEM-related stakeholders. The team operates in a fast-paced, customer-focused vehicle delivery environment where quality, accuracy, and timely coordination are critical to achieving delivery commitments and ensuring customer satisfaction.

• Strong understanding of automotive dealership, distributor, workshop, and PDI processes.
• Technical knowledge of diesel engines, common rail systems, powertrain/driveline, electrical systems, air conditioning, and spare parts.
• Good understanding of warranty policy, service guidelines, complaint codes, fault codes, repair operation codes, and parts consumption.
• Working knowledge of MS Office, SAP, CRM, or DBM systems.
• Strong communication, coordination, and stakeholder management skills.
• Customer-focused mindset with the ability to work under pressure and manage delivery commitments.
• Proactive approach with strong accountability, ownership, and attention to detail.

A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands:
Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are…