Business, Client Relationship Management, Operations Management

A leading Aviation company KSA –Dammam , fleet management is hiring Commercial Manager –

• Working as part of a focused and dedicated team, introducing our services to the Aviation Industry as well as building on our customer base at key locations. You will manage and build relationships with established clients as well as giving confidence to prospective clientele to ensure we offer exceptional services and support and deliver on our promises.
• Duties:
  Continually looking for growth and revenue opportunities across the Aviation Industry.
• Follow up all proposals and introductions to expand on the interest shown in the in our business.
• Actively review agreed contractual performance objectives to ensure they are being maintained.
• Keeping up to date with the equipment used within the Industry and new areas being driven by manufacturers.
• Maintain relationships with all clients and have regular contact with key personnel to keep up to date with the running of the daily business.
• Demonstrate the excellent working relationship across the business to maximize service income and customer satisfaction and contract retention.
• Continue to review the processes within the business with a view to improving procedures with our customers as required.
• Carry out structured KPI and SLA reviews in order to maintain a structure and stability focusing on each individual account.
• Skills /Computer literate (Microsoft Office Suite/CRM etc...)
• Airport Industry knowledge
• A network of Airport contacts a necessity
• An understanding of procurement processes .
• Competitive Package