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Hybrid Customer Experience Manager — Growth & Impact
Job in
Dammam, Eastern Province, Saudi Arabia
Listed on 2026-08-12
Listing for:
Melon Digital Insurance
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Melon Digital Insurance in the Eastern Province seeks a Customer Experience Manager to own the end-to-end journey from quote to renewal and claims. You will lead a team ensuring customers are informed, supported, and satisfied in a HYBRID environment at our Eastern Region office.
You will work with cross-functional teams to raise satisfaction, reduce friction, and drive service excellence while handling escalations and continuous improvement initiatives.
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