Customer Experience Officer - Shipping & Logistics
Job in
Dammam, Eastern Province, Saudi Arabia
Listed on 2026-09-10
Listing for:
CMA CGM
Full Time
position Listed on 2026-09-10
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
CMA CGM Saudi Arabia is hiring a Customer Services Officer to join our customer-focused team. You will be the single-entry point for all queries, own cases end-to-end, and ensure timely responses to calls, emails, and chats while maintaining high service quality.
You will work with internal teams to resolve shipment issues, track KPIs, and promote value-added services. The role requires 2–5 years in shipping/logistics and strong communication and relationship management.
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