Technical Advisor, COE - NAM Drilling Equipment

Primary Responsibilities

• Provide technical guidance to field personnel within the Service group.
• Providing onshore support to our Customers and Service Department relating to products and services.
• Responsible for ensuring data in tracking system is accurate and up to date.
• Interface with Customers and internally with the Sales, Engineering, Workshops, and Rentals Departments.
• Evaluate, analyze and make recommendations pertaining to the improvement of product maintenance, product design and operational performance.
• Support development of new products and the realization of performance enhancement and cost improvement ideas.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

• Degree / Diploma or equivalent combination of education and experience in Electrical, Mechanical or Hydraulic Engineering or in relevant field.
• Experience
  
  Required:
  
  8-10 years of experience in rig equipment, product engineering or maintenance operations in rig manufacturing of which 3-5 years in Managerial/Supervisory or Advisory role.
• Must be able to independently resolve a wide variety of technical issues by using current job knowledge, individual research, and external resources.
• Possess strong customer service skills.
• Ability to work independently and be a team player.
• Be able to manage multiple cases at one time and adapt to shifting priorities.
• Excellent communication skills (written and oral).
• Be able to write technical reports.
• Able to read mechanical, electrical, and hydraulic drawings as expert.