Sales & Application Engineer

Sales & Application Engineer (m/f) - Saudi Arabia

Location: Eastern Province, Saudi Arabia

Reporting to: Manager Segments Product Sales and Sales Manager Iraq

Purpose of the role: Based on customers’ needs, promote SKF know-how and value proposition in line with strategy. Propose and deliver techno-commercial solutions in cooperation with the sales force to drive sustained, profitable growth in assigned accounts/segments. Manage technical relationships with customers by responding to enquiries, supporting complaint handling, evaluating technical risks, and enabling seamless order conversion. Act as a bridge between customers, sales, and internal engineering/design teams, while contributing to internal and external technical trainings.

• Build key account/segment strategy (including forecast and plans) aligned to SKF strategy to achieve growth and profitability targets.
• Drive SKF key account management process/tools to achieve annual growth and margin targets.
• Acquire a holistic understanding of customer needs and map customer organization at all levels to derive insights and influence decisions.
• Identify and develop value-based opportunities with customers for win-win outcomes through OEMs and/or distribution networks (as applicable).
• Ensure funnel management for effective opportunity tracking and conversion.

• Develop techno-commercial solutions for customer requirements and leads generated, in collaboration with the sales team.
• Work on value proposition and adopt new products/technology to ensure competitiveness.
• Support order conversion by providing timely, accurate and compelling offers and technical documentation.

• Serve as a bridge between customers, sales and back-end design/engineering teams to ensure clear translation of requirements and feasible solutions.
• Ensure seamless connection between consultants, actual users and original equipment manufacturers where relevant to the solution.
• Participate actively in contract review, design review, risk assessment and complaint (TER) handling.

• Revenue and margin achievement (annual targets).
• On-time offer submission (response time as per due dates).
• Offer-to-order conversion and hit ratio year-on-year.
• Organic business growth through solution offerings (as applicable).
• Account receivables (as applicable to role scope).

• Business acumen and financial knowledge.
• Market and customer orientation; stakeholder management and interpersonal effectiveness.
• Domain knowledge (product/segment) and value-based selling orientation.
• Technical problem solving with strong quantitative skills.
• Collaboration across interdisciplinary teams and effective communication.
• Negotiation skills.
• Knowledge of lubrication/hydraulic systems, products and configuration rules; segment/application knowledge.
• Piping (process piping) and ability to interpret manufacturing drawings.
• Tools:
  AutoCAD, 3D Solid Works, SAP and C4C.

• Bachelor’s Degree in Mechanical/Industrial Engineering.
• Registered member in the Saudi Council of Engineers.
• Fresh graduate or up to 3 years of experience in a sales/technical role.
• Bilingual, Arabic and English.
• Good commercial and technical aptitude.
• Excellent interpersonal skills.
• General industry knowledge with strong ability to communicate technical details.

Note: Application is limited to local candidates.