Operation Support Engineer- ESP Downhole Equipment

We’re hiring:
Global Operations Support Senior Engineer – Downhole Equipment

Do you enjoy solving complex field challenges and helping teams deliver safe, reliable operations?

We’re looking for an experienced engineer to provide technical support to our global teams and help turn operational learning into practical solutions.

In this role, you’ll support ESP application engineering and field operations, troubleshoot downhole and surface equipment, and work with colleagues across regions.

You’ll also help strengthen reliability by sharing knowledge, maintaining technical documentation, supporting training, and contributing to root‑cause investigations and continuous improvement.

• Responding to technical requests and providing structured support for ESP applications, field service, commissioning, operations, and troubleshooting.
• Coordinating escalations and following technical issues through to resolution.
• Capturing field experience in practical resources such as troubleshooting guides, technical notes, FAQs, and lessons learned.
• Developing and maintaining service manuals, application materials, SOPs, technical bulletins, and other controlled documentation.
• Supporting training and competency development through learning materials, training delivery, and knowledge‑sharing activities.
• Contributing to DIFA and root‑cause analysis, reliability improvement, and the review of operational trends.
• Promoting consistent technical standards, quality, and the integration of HSE requirements across documentation and training.

• At least 5 years of ESP application engineering experience
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• At least 5 years of field rig operations experience
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• A bachelor’s degree or higher in Engineering.
• Strong ESP field-service experience, including downhole equipment installation, commissioning, and troubleshooting.
• Strong technical problem‑solving, communication, and collaboration skills.

• Around 3 years of ESP surface equipment experience
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• 2–3 years preparing and delivering technical training
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• Experience preparing and maintaining technical documents, manuals, or troubleshooting guides.
• Familiarity with document‑management systems, LMS platforms, and root‑cause or reliability improvement work.

The role is based at APC Saudi Arabia headquarters and supports teams globally. It includes regional training and occasional travel.

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