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IT Support Technical Support Network Administrator

Field Support Technician

Job in Dammam, Eastern Province, Saudi Arabia
Listing for: Jobskey Search and Selection
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Administrator
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Provide on-site technical support for IT systems, including hardware, software, and network infrastructure.
  • Diagnose and resolve technical issues in a timely and efficient manner to minimize downtime for Clients.
  • Install and configure new hardware and software as needed.
  • Perform routine maintenance tasks and system upgrades.
  • Follow standard operating procedures and protocols to ensure consistency and quality of service delivery.
  • Document all work performed, including resolutions, activities, and configurations.
  • Collaborate with internal teams and external vendors to escalate and resolve complex technical issues.
  • Provide excellent customer service and communicate effectively with Clients to ensure satisfaction.
  • Adhere to safety protocols and guidelines while working on-site.
  • Stay informed about industry trends and best practices to continuously improve technical skills and knowledge.
    • Qualifications
    • Previous experience as a Field Technician or similar role in IT support.
    • Proficiency in troubleshooting hardware, software, and network issues.
    • Strong knowledge of IT systems, including servers, desktops, laptops, and peripherals.
    • Familiarity with Windows, Mac, and Linux operating systems.
    • Excellent communication and customer service skills.
    • Ability to work independently and prioritize tasks in a fast-paced environment.
    • Valid driver's license and reliable transportation.
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